What Is POLYWOOD?
POLYWOOD is a popular outdoor furniture brand from the United States. It is best known for making strong, weather-resistant furniture for patios, gardens, backyards, and outdoor spaces. Instead of using real wood, POLYWOOD crafts its furniture from recycled plastic material called HDPE (high-density polyethylene) that looks like wood but lasts much longer.
The company started in 1990 in a small garage in Indiana, USA. Today, it has grown into a well-known name in outdoor furniture and ships its products throughout the world. The brand is loved for its durability, low maintenance, and modern designs that suit many outdoor settings.
How POLYWOOD Started
The story of POLYWOOD is about friends with a simple idea: to create outdoor furniture that would last a long time and be sustainable too. Back in the late 1980s and early 1990s, recycling programs were becoming popular, and POLYWOOD’s founders saw an opportunity to use recycled plastic in a new way. They turned plastic waste into strong boards that could replace wood in furniture.
The brand’s first product was the classic Adirondack chair, and over the years, the company has added many other styles, such as dining sets, loungers, benches, and accent tables. POLYWOOD furniture is made in manufacturing facilities in Indiana and North Carolina.
Types of Products POLYWOOD Offers
POLYWOOD has many types of outdoor furniture and related items. Most are designed to make outdoor living comfortable and stylish-
Outdoor Seating
Adirondack chairs (classic and modern)
Rockers and lounge chairs
Benches and bar stools
Dining & Table Sets
Patio dining tables
Chairs and seating sets for meals outdoors
Coffee tables and side tables
Loungers & Daybeds
These are perfect for relaxing by the pool or sunbathing.
Outdoor Accessories
Cushions, pillows, and umbrellas
(Note: cushions and umbrellas may use special fabrics that resist fading)
POLYWOOD furniture is available in many colors and finishes, including traditional tones like white, grey, black, green, and brown, as well as brighter color options.
How to Buy POLYWOOD Furniture?
You can order POLYWOOD furniture online from the official POLYWOOD website. Most products ship directly from the company’s warehouses, and you can browse by product type, style, or color. Here’s a typical process-
Visit polywood.com
Browse categories (chairs, tables, sets)
Pick the style, color, and quantity you want
Add items to your cart
Enter shipping and payment details
Place your order
Shipping options, delivery times, and costs vary depending on your location and the size of your order. Larger furniture sets may take longer to arrive because they are made after ordering.
POLYWOOD App-Only Offers
POLYWOOD currently does not list a standalone mobile shopping app on its official website, and there are no app-exclusive discounts or app-only offers advertised on polywood.com.
All promotions, discounts, and special offers are typically available directly through the official website (polywood.com) rather than through a separate mobile application. Customers can access the same pricing, promotions, and checkout features whether they shop on a desktop, tablet, or mobile browser.
POLYWOOD Shipping & Delivery policy
POLYWOOD offers free ground shipping on standard orders within the contiguous United States. Most furniture is made to order, and delivery times depend on the product and location. Orders may arrive in multiple shipments, and you will receive tracking details by email once items ship. Standard delivery brings items to your home but does not include assembly or packaging removal.
For a premium experience, White Glove Delivery is available for an added per-order fee. This service includes on-site assembly, placement, and removal of packaging. It is offered only in the contiguous U.S. and for purchases made on polywood.com. Freight deliveries may be curbside unless White Glove is selected. Shipping outside the contiguous U.S. requires a custom quote.
POLYWOOD Return & Refund Policy
If you are not happy with your purchase, POLYWOOD offers a returns policy that allows returns within 30 days of delivery. Important points-
Returns within 30 days in the contiguous U.S. are usually free.
Furniture must be in resellable condition and properly packed.
Delivery fees are usually non-refundable.
Products returned after 30 days might incur restocking fees or return charges.
Refunds are processed back to your original payment method.
If an item arrives damaged or defective, POLYWOOD’s customer service can help with replacement parts or a full replacement. You must contact them within 30 days of delivery to claim this support.
Tips Before You Buy
Here are some helpful things to know before you order POLYWOOD furniture-
Measure Your Space - Outdoor furniture can be large, so check measurements before buying.
Check Color Options - Colors in photos may look slightly different in real life.
Assembly Needed - Some items might need simple assembly at home.
Cushions & Fabrics - These may require separate care or cleaning.
Official Site Only - Buy from the official site or trusted retailers to avoid fake or low-quality items.
How to Use a POLYWOOD Promo Code?
If you find a promo code or discount code for POLYWOOD furniture, it’s easy to use it at checkout on their official store-
Add items to your cart - Pick the furniture you want.
Go to checkout - Click the cart icon and choose “CHECK OUT.”
Find the promo box - Scroll to the section labeled “Discount code or gift card.”
Type your code - Enter the promo or coupon code exactly as you received it (codes can be case-sensitive).
Click “Apply” - If the code is valid, your total price will adjust automatically.
Tips-
Only official POLYWOOD promo codes work - codes from unofficial sites might not be accepted.
Promo codes and gift cards typically can only be used once and sometimes cannot be combined unless the promotion allows it.
Available Payment Options at POLYWOOD
POLYWOOD offers many ways to pay for your order so checkout is smooth and convenient. Here are the most common payment methods-
Venmo
Google Pay
American Express
PayPal
Shop Pay
Apple Pay (available on iPads, iPhones, Macs, and Apple Watches)
Visa
MasterCard
ACH transfers
Discover
JCB
UnionPay
Diners Club
Checks
Money orders
Prepaid card-issuer debit and gift cards
POLYWOOD digital gift cards
Customer Support & How to Get Help
If you need help with your order, product details, returns, or anything else, POLYWOOD’s customer support team is available-
Ways to Contact POLYWOOD Support
Phone Support-
Call (855) 935-5550
Available Monday–Friday (times may vary).
Live Chat & Email-
Use the live chat chatbox on polywood.com for quick help.
Or submit a Support Request through their Help Center.
Help Center Categories-
You can find helpful guides about orders, shipping, returns, product care, payment issues, warranty, assembly instructions, and more.
Conclusion
POLYWOOD is a trusted outdoor furniture brand that focuses on strength, comfort, and sustainability. Since 1990, the company has been making furniture from recycled plastic that looks like wood but lasts much longer.
Their products are weather-resistant, easy to clean, and backed by a long warranty, which gives buyers peace of mind. With many styles, colors, and delivery options, POLYWOOD makes it simple to create a beautiful outdoor space.
The brand also offers helpful customer support and flexible payment methods for easy shopping. If you want outdoor furniture that is durable, eco-friendly, and made in the USA, POLYWOOD is a smart and reliable choice for your home.
