About AliExpress US
AliExpress is an international online retail platform that connects producers with consumers. By eliminating middlemen, the service enhances the opportunity for more competitive pricing. AliExpress primarily features products from small to medium-sized Chinese businesses, making them available to the global market. The platform itself does not sell goods directly; instead, it provides a digital space for third-party sellers to list and sell their products. Recently, AliExpress has also begun inviting U.S.-based retailers to sell on the platform. This move helps reduce shipping times and costs, allowing products to reach consumers more quickly. AliExpress offers a wide range of categories to shop from, and its business model is centred around delivering quality and appealing products at significantly lower prices.
Why shop from AliExpress US?
- Wide Product Range: AliExpress offers a vast selection of items, with over 100 million products available on its platform—all at highly competitive prices.
- Delivery Time: While shipping may take between 10 to 45 days, especially for international orders, the platform emphasizes delivering quality products to its customers.
- Easy Returns & Refunds: The returns and refunds process is hassle-free. You can visit their official website, which features a dedicated section to help you with any queries or issues.
- Frequent Deals & Discounts: AliExpress regularly features amazing deals, discounts, and coupon codes on its website, allowing shoppers to save even more.
How to use Coupon Codes at AliExpress?
- Visit nativediscounts.com and navigate to the Store section. Click on AliExpress from the list of available brands.
- You’ll land on the dedicated AliExpress page. Browse through the list of available coupons and copy the one that suits your needs best.
- Click on the coupon, and you’ll be redirected to the official AliExpress website. Now, shop as usual—add your favourite items to the cart.
- Once you're ready, go to checkout. Look for the “Apply Coupon” box, paste your copied coupon, and enjoy instant savings on your order!
When will the order reach?
AliExpress operates globally and adapts its business model based on each country it serves. In the U.S. market, for example, delivery may take 10 to 40 days depending on the seller and shipping method. Since most retailers on the platform are based in China, customs clearance can be a factor in delivery time.
Although shipping may be delayed in some cases, the products are generally of good quality. To ensure transparency, AliExpress also offers a tracking system, allowing customers to monitor their orders from dispatch to delivery.
Return & Refund Policy
AliExpress offers a hassle-free return policy. Customers can return a product within 15 days after receiving it. For items labeled with “Free Return,” there is no return shipping charge, making the process even more convenient.
If you face any issues with the return process, the platform provides an open dispute section where you can raise your concerns and seek assistance. Refunds are initiated once the returned product reaches the warehouse and passes the necessary checks.
Popular Categories & Top-selling Products at AliExpress US
Consumer Electronics, Home and Garden, Kitchen Gadgets, Home Décor, Home Improvement, Apparel and Fashion, Health and Beauty Tools, Automotive, and many more popular categories to shop from.
Top-Sellers
Phone cases, LED lights, Smartwatches/fitness trackers, Heatless curling rods, Mini bag sealers, Portable neck fans, Car phone holders, Dropshipping-friendly niche products, and many more top-selling products to shop.
Savings is a good habit
Here are some tips to save extra on your favourite products:
- Keep an eye on NativeDiscounts.com for the latest deals and coupon codes for AliExpress.
- Visit the official AliExpress website regularly to stay updated on flash deals and limited-time offers.
- Opt for bundle deals to save extra money when purchasing multiple items.
- Shop during major sales events like 11.11 (Singles’ Day), Black Friday, and Cyber Monday to enjoy hefty discounts on a wide range of products.
Seasonal Sales
AliExpress offers major discounts during the holiday season, making it a great time for shoppers to save big. The brand features flash deals for events like Black Friday and Cyber Monday, where popular products are available at significantly reduced prices.
One of the biggest annual events is the 11.11 (Singles’ Day) Sale, during which customers can enjoy huge discounts across almost all product categories. For the latest coupon codes and promotional offers, be sure to check their official website regularly.
Membership Perks
AliExpress offers a free loyalty program that rewards customers based on their spending activity on the platform. As you shop more, your membership status increases, unlocking greater perks.
Benefits of the loyalty program include:
- Exclusive discounts
- Special coupons
- Early access to deals
- And many more member-only offers.
It’s a great way to save more while you shop!
App Only Deals
AliExpress has its own mobile app, allowing you to shop anytime, anywhere—right at your fingertips. You can download the app from the App Store or Google Play for a smoother and more personalized shopping experience.
Additionally, you can connect with AliExpress through their social media accounts to stay updated on price drops, flash deals, and exclusive offers, so you never miss out on a great deal.
Payment Methods
The brand accepts various payment methods, some of which are
- Credit and Debit Cards
- Visa
- MasterCard
- Maestro
- American Express
- JCB
- Diners Club
- PayPal
- Alipay
- Digital Wallets and Mobile Payments
- Google Pay
- Apple Pay
- WebMoney
- QIWI
AliExpress Customer Support
AliExpress provides a comprehensive customer service system tailored to each country in which it operates.
- The platform offers a live chat feature, where you can first interact with an automated bot, and if needed, navigate to speak with a human representative for more specific assistance.
- AliExpress also supports phone and email-based customer service, which you can access by visiting their official website.
- For order-related issues, the platform has an Open Dispute feature. You can open a dispute anytime from the 15th day after placing an order to 45 days after the delivery date.
- Additionally, there’s a detailed FAQ page available that addresses most common customer queries and concerns.